Operations Update 6/20/21


Whippoorwill Families:

I hope this message finds you well.

To underscore the theme in Thursday's email, Whippoorwill is experiencing a substantial labor shortage.  While our staff continues to go above and beyond in satisfying the needs of membership, that very commitment has resulted in significant stress within our labor pool given exceptionally strong Club utilization.  In particular, our kitchen has been acutely affected by both high demand and difficulty in adding staff.  While we continue to source additional talent to rectify the issue, Whippoorwill management is reassessing how best to provide a high quality member experience while ensuring that our staff is not excessively burdened.   

As a consequence of the current environment, the Club will be closed for lunch on Tuesdays beginning 6/22 until further notice.  Beverage service will still be available at the Clubhouse Bar and the Snack Bar will operate as normal.  We apologize for any inconvenience caused, but we hope to return to a full dining schedule once this labor gap can be successfully closed.  

Please note additionally that the July 4th BBQ has sold out.  Please contact Mike D if you would like to be added to the waiting list.  As we get closer to the date, we will contact those on the waiting list if there are cancellations or capacity can be further extended.    

We remain sincerely grateful for the support and understanding demonstrated by our members and their families.    

Respectfully,

Jeremy Melbye
General Manager / COO


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150 Whippoorwill Road | Armonk, NY 10504  
Tel: (914) 273-3011
www.whippoorwillclub.org